Privacy Policy

Privacy Policy

MindSync Methods, LLC is committed to protecting the privacy of every family we serve. This policy explains what information we collect, how it is used, how it is protected, and the choices you have regarding your data. By using our website or services, you agree to the practices described below.

Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Contact information (name, email, phone number)

• Intake form responses

• Educational records you choose to share

• Evaluation data, interview notes, and written reports

• Payment and scheduling information

Information Collected Automatically

• Basic website analytics (e.g., page visits, browser type)

• Non‑identifying technical data used to improve site performance

We do not collect sensitive personal information unless you voluntarily provide it as part of the evaluation or coaching process.

How Your Information Is Used

We use the information you provide to:

• Deliver evaluation and coaching services

• Communicate with you about appointments, results, and recommendations

• Create individualized learning plans and intervention strategies

• Maintain accurate records for professional and legal purposes

• Improve our services and website

We do not sell or share your information with third parties for marketing purposes.

Confidentiality and Information Sharing

MindSync Methods maintains strict confidentiality. We do not release any information without your written consent, except when required by law (such as court orders or mandatory reporting obligations).

Examples of when we may share information with your written permission include:

• Communicating with your child’s teacher or school

• Coordinating with therapists or other professionals

• Providing copies of reports to individuals you designate

You are always in control of who receives your child’s information.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data, including:

• Secure digital storage

• Password‑protected systems

• Limited access to records

• Professional confidentiality practices

Although no system can guarantee absolute security, we take every reasonable step to protect your information.

Your Rights

You have the right to:

• Request copies of records

• Ask for corrections to inaccurate information

• Withdraw consent for information sharing

• Request that we limit how your information is used

To make a request, simply contact us directly.

Third‑Party Services

Our website may include links to scheduling tools, payment processors, or external resources. These services have their own privacy policies, and we encourage you to review them.

Updates to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on our website.

Contact

If you have questions about this policy or how your information is handled, please contact us directly.